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AI & Automations
Intelligent Document Processing
Client: LexShield Insurance
KEY RESULT
90% reduction in processing time, 99.2% accuracy in data extraction, $1.2M annual savings
The Challenge
Manual processing of thousands of complex claims documents daily, causing large backlogs and high error rates.
Our Approach
- Built custom OCR & layout-aware parsing pipeline
- LLM-based classification and automated semantic validation
- Human-in-the-loop verification dashboard for low-confidence files
- Seamless integration with legacy claim database via API
- End-to-end audit logging for compliance
The Impact
Processing Speed
From 18 mins to 12 secs per file
Extraction Accuracy
Increased to 99.2%
Backlog Reduction
100% cleared within 3 weeks
Cost Savings
$1.2M saved in operational overhead
LexShield Insurance faced operational bottlenecks due to manual indexing and verification of policy documents. We built an AI claims agent using LLMs and computer vision to extract, classify, and validate claims records automatically.
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