Back to Portfolio
AI & Automation

AI Customer Service Automation

Implemented AI-powered customer service system reducing response time by 80% and improving customer satisfaction scores.

Client

FinanceFlow Inc.

Timeline

3 months

Budget

$45,000

Challenge

High customer support costs with long response times were impacting customer satisfaction and retention.

Solution

Deployed an AI chatbot using GPT-4 integration with escalation to human agents. Integrated with existing CRM and ticketing systems.

Results

80% reduction in response time

35% cost savings

45% reduction in support tickets

92% customer satisfaction score

Technologies Used

AI/LLMsNode.jsPythonSupabaseTwilio

Interested in a similar project?

Let's discuss how we can help you achieve similar results with our proven expertise.

Start Your Project

CrestaDev AI

Always online

Hi! Welcome to CrestaDev. I am your AI assistant. How can I help you today?